FAQs
How do I order my flapjacks?
You can order any flavour, any time! We have a 3-5 day dispatch time so please bear that in mind if ordering for a specific date.
How will my flapjacks be shipped?
We have 2 different shipping options.
Royal Mail 2nd Class - This is an untracked service and should arrive within 3-5 days.
UPS - This is a next day delivery service and is fully tracked.
We are not responsible for your product arriving after a desired date. Due to the current climate, the postal service is experiencing delays so please allow plenty of time before ordering.
Local Deliveries/Collections
If you live in Swindon you can select the option to have your flapjacks delivered locally for £3. Deliveries are on a Tuesday and a Friday usually between 12-4pm.
Local collections are available on a Tuesday and Friday between 4 and 6pm. The collection address is 4 Lamora Close, Middlelease, SN5 5TJ. Please wear a mask.
How long do my flapjacks last?
Your flapjacks will stay nice and fresh for up to 2 weeks. They can be frozen for up to a month as well.
There is a problem with my flapjacks
As our flapjacks are a perishable item, we cannot accept a return or issue a refund. Please get in touch if you have questions or concerns about your product by emailing hello@friarjacks.co.uk
Any other questions?
If you have any other questions please email hello@friarjacks.co.uk or contact us via social media.